Social Management will respond to your customers in a timely fashion to maintain your relationships

Customer Service

The best, most underutilized aspect of Social Media engagement revolves around customer service. Posting relevant content twice a day doesn't do any good, if no one is interacting with your customers! Social Management LLC will monitor your social media sites for comments and questions, and will write back on your behalf.

If our staff is unsure how to the answer to a question, they will immediately contact you before proceeding. These practices are imperative to giving consumers the assurance that your company is on their side and are producing a product/service that they stand behind.